Did you know that our virtual physical therapy platform, VERA™, has achieved a Net Promoter Score (NPS) of 91.2, which is considered to be “world class” by the ranking authorities? That represents an extraordinary level of patient satisfaction, which could be a crucial component for keeping people engaged with their post-acute care.
“Knowing that my physical therapist was watching me do my daily exercises kept me honest and confident,” says Tom, a knee replacement patient from North Carolina. “And being able to wake up early in the morning and get my exercises done on my own time made me feel like I was really in charge of my own recovery.”
After undergoing extensive hip surgery, Becky used our VERA virtual PT tool to recover, telling us that, although she isn’t particularly “computer savvy,” she had no trouble getting started with the program. “It gives you guidance and encouragement throughout the process,” she added, “which keeps you engaged and keeps you going.”
“VERA is an outstanding program,” says Jerry, a knee replacement patient who used our telerehab platform to recover from surgery. “I could do it early in the morning or at night instead of a set time at the clinic. Since I’m a sales guy and have to be out of the office and have a lot to do, it was important that it was on my schedule.”
A new study by the Duke Clinical Research Institute has shown that, compared to traditional PT following TKR surgery, our Virtual Exercise Rehabilitation Assistant (VERA™) virtual PT platform offers huge cost savings for post-acute providers, without sacrificing efficiency or safety — and you can get all the details in this exclusive video.
We recently spoke to some of the folks using our groundbreaking, FDA-cleared Virtual Exercise Rehabilitation Assistant (VERA™). From patients recovering from knee or hip surgery to doctors, PTs and administrators seizing a singular opportunity to maximize operational efficiencies, we invite you to hear their #TrueVERAStories, in their own words.