As the chief clinical officer and lead physical therapist for a digital healthcare company, I have the privilege of regularly speaking to my fellow PTs regarding the trends in physical therapy and overarching healthcare changes that impact our profession most. While it’s always a pleasure to talk shop with my peers, I will attest that many of these conversations leave me a bit concerned.
The process of rehabilitation can be quite complex, often varies from patient-to-patient, and is critically dependent upon patient engagement. Patient adherence to prescribed rehabilitation, together with careful clinician oversight and adjustment of prescribed activities during recovery, can have an enormous impact on the long-term outcomes of acute interventions.
Dr. Donald Norman, a cognitive science researcher and Director of the Design Lab at UCSD, was one of the first people to describe and advocate for the importance of Human Centered Design. His belief that design decisions should be based on the needs and wants of users in order to be most effective, significantly altered and elevated the role of strategic product design in companies big and small.