Health Plans

Improve access and member satisfaction

A modern alternative to traditional physical therapy, remote PT gives health plans an opportunity to lower costs, while improving access and member satisfaction.

By the numbers

  • More than 50% of Americans suffer from MSK conditions¹
  • 860,080 joint replacements performed in 2017²
  • By 2025 there will be a shortage of 26,560 PTs³
  • By 2030, there will be a 673% increase in total joint surgeries, with half of these patients being younger than 65⁴

Why get PT first?

PT helps people manage pain and avoid surgery⁸

Exercise can reduce the risk of recurring low-back pain by 25-40 percent⁹

Early PT is associated with reduced risk of opioid use¹⁰

Beginning with physical therapy rather than an MRI can reduce treatment costs by 72%¹¹

Reflexion Health’s Solutions


For post-surgical knee, hip, shoulder, or back patients, VERA combines an engaging avatar, 3D motion-capture technology, and remote clinical oversight by licensed physical therapists.



To prevent and treat MSK conditions, HelloPT creates APTA approved personalized video exercise plans and gives patients access to tele-rehab visits with licensed physical therapists.

Say hi to HelloPT

Why health plans love remote PT

Increased access to care for your members

High patient satisfaction

Data-driven clinical decisions

Earlier intervention with musculoskeletal conditions

Lowered utilization and spend

VERA is as effective as traditional PT, while lowering costs⁹

  • Mean savings $2,745 per patient
  • Improved adherence⁹ 76.2% vs. 42.7%
  • Average number of days exercising per week⁹ 5.9
  • Average exercise time 26 minutes¹⁰
  • Fewer visits 0.3 vs. 4.8 home health⁹
  • Lower readmission rates and visits to ER, urgent care, outpatient PT, and home health⁹
  • 1.4 vs. 10.6 outpatient PT visits⁹
  • 5.6 (2.3 virtual, 3.3 outpatient) vs 11.6 outpatient visits¹⁰
  • Shorter rehab length VERA at 29.4 days vs. traditional PT at 55 days¹⁰

Why people love remote PT

Lower out-of-pocket costs

Convenience and engagement

On-demand guidance

Avoids travel, parking, copays

Unprecedented adherence

Request more info

  • This field is for validation purposes and should be left unchanged.
  1. The Impact of Musculoskeletal Disorders on Americans — Opportunities for Action Bone and Joint Initiative USA. 2016.
  2. The American Joint Replacement Registry (AJRR) 2017 Annual Report on Hip and Knee Arthroplasty
  3. “A Model to Project the Supply and Demand of Physical Therapists 2010-2025” APTA 2017
  4. Kurtz S. Ong K, Lau E, Mowat F, Halpern M. Projections of primary and revision hip and knee arthroplasty in the United States from 2005 to 2030. J Bone Joint Surg Am. 2007 Apr;89(4):780-5
  5. Dowell D, Haegerich TM, Chou R. CDC Guideline for Prescribing Opioids for Chronic Pain – United States, 2016. MMWR Recomm Rep 2016;65(No. RR-1):1-49. DOI:
  6. Carey TS, Freburger JK. Exercise and the Prevention of Low Back Pain: Ready for Implementation. JAMA Intern Med. 2016;176(2):208–209. doi:10.1001/jamainternmed.2015.7636
  7. Hansen, A. Early physical therapy can reduce risk, amount of long-term opioid use. Standford Medicine News Center.
  8. Fritz JM, Brennan GP, Hunter, SJ. Physical Therapy or Advanced Imaging as First Management Strategy Following a New Consultation for Low Back Pain in Primary Care: Associations with Future Health Care Utilization and Charges. Health Serv Res. 2015 Dec;50(6):1927-40. doi: 10.1111/1475-6773.12301. Epub 2015 Mar 16
  9. Bettger, Janet Prvu et al. VERITAS: Effect of Virtual Exercise Rehabilitation In-home Physical Therapy versus Traditional Care for Total Knee Arthroplasty. Poster presented at ACRM Annual Conference; 2018 Sept 30-Oct 3; Dallas TX.
  10. Chughtai, et al. The Role of Virtual Rehabilitation in Total and Unicompartmental Knee Arthroplasty. The Journal of Knee Surgery March 2018.